About Us
SurgeCall is a Business Process Outsourcing solution provider with a combined 30 years of experience. Our name is derived from three key elements that separate us from our peers. Innovation – Expertise – Excellence. Our team combines industry knowledge and expertise with strategic planning and solid execution while providing clients with cost-effective real business solutions at every stage of a customer’s life cycle.
SurgeCall BPO takes great pride in providing global business process and Contact Center to a variety of market segments. We combine industry knowledge and expertise with solid execution, providing clients with real business solutions for every stage of a customer’s life-cycle.
Our global footprint, state-of-the-art technologies and experienced management enables us to continuously outperform industry standards. Our efficient approach lowers client’s costs through metrics, results being faster handle times, higher call success rates, improved sales conversions and customer satisfaction scores.
Our Mission
SurgeCall’s mission is to provide clear, concise and accurate solutions, outstanding customer service and dynamic business operations platforms for established and emerging companies. By instilling a combination of commitment and ethics to produce superior results, a demand of excellence from our highly trained, motivated staff, and dedication to exploring new and innovative solutions, SurgeCall continues solidifying its position as an industry leader.
